FAQs

  • faqs

    I have to return something, what should I do?

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    All you have to do is notify by e-mail – shop@jotacravo.com – within 14 days of receiving the item. Send…

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  • faqs

    The product I received was damage or incorrect, what should I do?

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    Please send us some pictures of the damaged goods and the packaging if relevant. We will replace any damaged products…

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  • faqs

    Can I pay my order by bank transfer?

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    Yes, please send us an e-mail with the items you wish to buy, and we will send you an order…

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  • faqs

    I want to sell your products, what conditions can you offer me?

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    For all professionals, please contact directly with Jota Cravo ( info@jotacravo.com ) and, together, we can study each case to…

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  • faqs

    Can I track my order?

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    Yes, the Track & Trace system from CTT allows you to follow up, at all time, your dispatches. Once you…

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  • faqs

    How long will my order take?

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    All prints or original illustrations will be shipped rolled in a strong 4″ tube, all T-shirts will be shipped in…

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